Customize your care package!!
Order your box along with the items you would like to put in the box and we will arrange them nicely inside so they are ready to gift!
Based off the items you chose, we will choose the box size that fits them best.
Please note, there are items on our site that will not fit into any of the boxes. If an item you chose will not fit into the box, we will contact you. We will gift wrap it separately and make sure it looks amazing to gift, also!
If you order additional items that should NOT be in the box, make sure you drop us a note at checkout!
Box Sizes:
Large Boxes - 10.5"x10.5"x5.5"
Medium Square Boxes (Not pictured) - 6"x6"x6"
Medium Rectangle Boxes (Not pictured) - 12"x6"x6"
Small Boxes (Deserve print) - 4"x4"x4"
Make sure you add a card and we will handwrite a greeting for you! Make sure you include in notes at checkout.
DAMAGED RETURNS:
All packaging of products are inspected prior to shipment. Damaged merchandise includes items that have been damaged in shipping.
• If a shipment arrives at your door with apparent shipping damage and the delivery driver is there, please refuse the delivery and make sure that the driver marks "Damaged" on the box and makes note of it in his/her system/hand pad.
• If you find the delivery left at your door and it is damaged, take pictures of the damages and provide these to info@bellfarmshops.com, so that we can forward your claim to our carriers.
• If you have already accepted delivery and then find shipping damage, please us immediately. Save all packaging material and paperwork; do not throw anything away! If you attempt to return the merchandise yourself, you will jeopardize our chances of making a claim, and you may not receive credit for the return. In many cases you will be required to take pictures of the damages and to provide these to us, so that we can forward your claim to our carriers.
Once we get acknowledgement and a approval disposition from our carriers, we will send you a replacement at no extra charge. In every case, these issues always work out to our customers' 100% satisfaction.
RETURNING RESELLABLE MERCHANDISE:
We will accept merchandise for return that was purchased from Bell Farm Shops, within 14 days of receipt.
Shipping Fees are not refundable.
• The merchandise must be in new and unused condition and in its original unopened packaging. Opened packaging, broken seals, items removed from packaging, used, tested, abused, crashed items, discarding the packing material are some examples of what constitutes used and unreturnable merchandise.
• Any and all Returns are returned at the customer's expense as we do not reimburse or pay for shipping. We also will not pay for any postage due on any Returns.